Contact Judi Chase:
(207) 883-9192
(207) 883-6638
1-866-883-9192
When clients or customers call your business and are put on hold, what do they hear? Silence? Radio? Music? On hold messaging combines music and a professionally recorded script created just for your business. This message can be changed to meet your marketing or informational needs. It is played through your phone system on a continuous loop using a simple piece of equipment.
Consider the need for On Hold Messaging for your business:
- 80% of business callers are placed on hold
- Callers with messaging on hold will remain on the phone up to 3 minutes longer
- 60% of callers on hold hang up if they experience silence and 30% never call back
- Most callers prefer messages on hold and 20% will make purchase decisions based on what they hear
Statistics taken from Telemarketing Magazine, CNN Survey, Cellular Marketing Magazine and Media Rate Analysis.